http://www.aarongerdes.com/articles/tag/cautionarytales en-us 40 Strategy, design, and technology to stand out and win business. <p>The Internet is like <a href="http://www.whatgetsinyourway.com/2007/02/14/not-all-customers-are-average/">this</a>, multiplied by a million.</p> <p>You know this already, but just a friendly reminder that the Internet is a two way street. It gives customers a huge audience to publicly share their experiences with you.</p> <p>Treat them right!</p> Fri, 16 Feb 2007 08:14:00 -0800 urn:uuid:98fc88a4-548a-4441-8c50-3f5f17abcd16 aarongerdes@gmail.com (Aaron Gerdes) http://www.aarongerdes.com/articles/2007/02/16/little-known-fact-about-the-web cautionarytales service customers http://www.aarongerdes.com/articles/trackback/11420